Data Protection Declaration

Data Protection at Linguatec

The protection of personal data is an important concern to us. Therefore, we conduct our activities in accordance with the applicable legal provisions for the protection of personal data and data security, in particular the EU General Data Protection Regulation (GDPR), and the country-specific implementation laws applicable to us. In the following we rovide you with comprehensive information about the processing of your personal data by us and the rights to which you are entitled.

Personal data is information that makes it possible to identify a natural person. This includes in particular name, address, phone number, email and IP address. Anonymous data are data where no personal reference to the user can be established.

Responsible body:
Linguatec GmbH
Gottfried-Keller-Str. 12
81245 München
Phone: +49 89 896664-0
Fax: +49 89 88919933
Email: contact@linguatec.de
Internet: www.linguatec.de

Your right as a Data Subject

First of all, we would like to inform you about your rights as a data subject. These rights are stated in Articles 15 – 22 of the EU GDPR. These include:

  • Right of access by the data subject (Art. 15 EU-GDPR),
  • Right to erasure (Art. 17 EU- GDPR),
  • Right to rectification (Art. 16 EU- GDPR),
  • Right to data portability (Art. 20 EU- GDPR),
  • Right to restriction of processing (Art. 18 EU- GDPR),
  • Right to object (Art. 21 EU- GDPR).

To assert these rights, please contact our data protection officer by email at datenschutz@linguatec.de, by fax +49 89 88919933 or by regular mail to our above mentioned contact address. The same applies if you have questions about data processing in our company. Gleiches gilt, wenn Sie Fragen zur Datenverarbeitung in unserem Unternehmen haben. You also have the right of appeal to a data protection supervisory authority.

Please note the following in connection with rights of objection:

If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without giving reasons. If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be filed form-free to: datenschutz@linguatec.de.

In the event that we process your data to safeguard legitimate interests, you may object to such processing at any time for reasons arising from your particular situation.

We will then no longer process your personal data unless we can prove compelling reasons worthy of protection for the processing that outweigh your interests, rights and freedom or the processing serves to assert, exercise or defend legal claims.

Purpose and legal basis of data processing

The processing of your personal data complies with the provisions of the EU GDPR and all other applicable data protection regulations. Legal basis for data processing arises in particular from Art. 6 EU-GDPR.

We use your data to initiate business, to fulfill contractual and legal obligations, to carry out the contractual relationship, to offer products and services, to safeguard legitimate business interests with regard to consulting and support of our customers and a demand-based product design, as well as to strengthen our customer relationship. This includes analyses and evaluations for marketing and direct mails.

Your consent also constitutes a data protection regulation. We hereby inform you about the purposes of data processing and your right of withdrawal.

If the consent also relates to the processing of special categories of personal data, we will expressly inform you in the consent (Art. 88 EU-GDPR).
Processing of special categories of personal data in terms of Art. 9 (1) EU GDPR only applies if this is required by law and there is no reason to assume that your legitimate interest in excluding processing is greater (Art. 88 EU-GDPR).

Passing on to third parties
We will only pass on your data to third parties within the framework of legal regulations or with appropriate consent. Otherwise the data will not be passed on to third parties unless we are obliged to do so by mandatory legal provisions. (Forwarding to external bodies such.as regulators or law enforcement agencies).

Recipients of data / categories of recipients
Within our company, we ensure that only those persons receive your data who need it to fulfil their contractual and legal obligations.

Duration of data storage
We store your data as long as it is needed for the respective processing purpose. Please note that numerous retention periods require that data must be stored. This applies in particular to obligations under commercial or tax law to retain data (e.g. Handelsgesetzbuch, Abgabenordnung, etc.). If there are no further storage obligations, the data will be routinely deleted after the purpose has been achieved.
In addition, we may retain data if you have given us permission to do so or if legal disputes arise and we use evidence within statutory limitation periods of up to thirty years. Regular period of is three years.

Secure transmission of your data
In order to best protect the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we employ appropriate technical and organizational security measures. Security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.
Data exchange from and to our website is always encrypted. We offer HTTPS as transmission protocol for our website. It is also possible to use alternative communication channels (e.g. regular mail).

Obligation to provide the data
Various personal data are necessary for the establishment, execution and termination of the contractual relationship and the fulfilment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.
In certain cases, data must also be collected or made available due to legal regulations. Please note that it may not be possible to process your request or execute the underlying contractual relationship without providing these data.

Collection and processing of data

The context determines which data we process: This depends on whether you e.g. place an order online or enter an enquiry in our contact form, or submit a complaint.

When you visit our website we collect and process the following data:

  • The IP address assigned by your Internet Service Provider
  • Requested files, transferred data volume, downloads/file export
  • Information about the websites you request from us, including date and time
  • For reasons of technical security (in particular to prevent attempts to attack our web server) these data are stored in accordance with Art. 6 (1) lit. f EU-GDPR.

In the context of a contact inquiry we collect and process the following data:

  • Contact person (title, surname, first name)
  • Company
  • Address (street, postcode, town, PO box)
  • Contact details (e-mail, telephone, fax)
  • Information on preferences, interests, remarks

In the context of an online order process / web shop / registration support area or training registration we process the following data:

  • Administration/Company
  • Contact person (title, surname, first name)
  • Address (street, postcode, town, PO box)
  • User name
  • Shipping address
  • Billing address
  • Payment data (IBAN, BIC, SEPA mandate reference)
  • Contact details (e-mail, telephone, fax)
  • Remarks
  • Data which may legitimately be processed from other sources

Advertising purposes for existing customers (Art. 6 (1) lit. f EU GDPR)

Linguatec GmbH is interested in maintaining the customer relationship with you and to provide you with information and offers about our products / services. We therefore process your data in order to send you corresponding information and offers.

If you do not wish to do so, you can object to the use of your personal data for direct marketing purposes at any time. If you file an objection, we will no longer process your data for this purpose.

The objection can be made free of charge and form-free without giving reasons and should be sent to us by e-mail to datenschutz@linguatec.de or by regular mail.

Automated individual case decisions
We do not use purely automated processing processes to bring about a decision.

Cookies

Our web pages use so-called cookies in several places. They serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive).
These cookies enable us to analyse how users use our website and to design our website content according to the visitor’s needs. In addition, cookies enable us to measure the effectiveness of a particular ad and allow its placement to take place, for example, depending on the user’s thematic interests. Most of the cookies we use are so-called “session cookies” and are automatically deleted after your visit. Persistent cookies are automatically deleted from your computer when their validity period (usually six months) has been reached or you delete them yourself before the expiration date. Most web browsers automatically accept cookies. However, you can usually change the settings of your browser if you prefer not to send the information. You may then only be able to use the offers on our website to a limited extent.

Cookie-Settings

Google Fonts

We use fonts provided by Google (Google Fonts, provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) for the appealing display of our website. The font is directly provided by Google for display in your browser. The legal basis is our legitimate interest in the appealing display of our website according to Art. 6 para. 1 lit. f DSGVO. You can find Google’s privacy policy here: https://www.google.com/policies/privacy/

WP Statistics

We use the analytics plugin WP Statistics on our website. It was developed by VeronaLabs, a EU-based company (Tatari 64, 10134 Tallinn, Estonia).
WP Statistics does not set any cookies and the data collected is only used in anonymised form to compile statistics on the use of our website. WP Statistics anonymises the IP addresses. You as a person cannot be identified by the collected data.
WP Statistics collects visitor data when your web browser connects to our web server. This data is stored in our database on our server. This includes for example:

  • Address (URL) of the website accessed
  • Browser and browser version
  • Operating system used
  • Host name and IP address of the device from which access is made
  • Date and time
  • Information on country/city
  • Number of visitors coming from a search engine
  • Length of time spent on the website
  • Clicks on the website

The data will not be shared or sold.
WP Statistics allows us to analyse how users use our website. This enables us to design the content according to visitor needs so that it meets the requirements and wishes of our visitors and to identify any attacks. The legal basis is our legitimate interest according to Art. 6 para. 1 lit.f DSGVO.

Children

Linguatec will not knowingly collect personal data from children without explicitly indicating that such data should only be transmitted with parental consent if required by applicable law. As a matter of principle, we will only use or pass on children’s personal data to the extent permitted by law, in order to obtain the parental consent required by law or to protect children. For the term “child/children”, the national legal provisions and cultural customs must be taken into account.

Links to other Companies

Our website also contains links to the websites of other companies. As far as there are links to websites of other providers, we have no influence on these contents. Therefore, no guarantee and liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the contents of these pages.
At the time of linking, the linked pages were checked for possible recognisable legal infringements. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is unreasonable without concrete evidence of a violation of the law. Upon notification of violations of the law, such links will be removed immediately.

Changes to this Privacy Policy

We reserve the right to change this data protection declaration in order to adapt it, for example, to changed legal situations and technical standards. Our users are asked to inform themselves regularly.