FAQ Voice Reader Studio 15 – Frequently Asked Questions

System requirements
Installation
Activation
Usability
PhoneticAlphabet
Office Integration
Video Tutorials

Find here FAQs about the previous version:
Voice Reader Studio (previous version)

Video Tutorials:

Answers to the system requirements

1. System requirements, supported applications and file formats

Operating system: Windows Vista, Windows 7, Windows 8 or Windows 10 (32- and 64-bit)
Available disk space: Up to 2 GB for each language
2 GB RAM
Internet access for product activation

Plugins are available for the following MS Office programs:

Microsoft Word (Version 2007, 2010 and 2013)
Microsoft Outlook (Version 2007, 2010 and 2013)
Microsoft PowerPoint (Version 2007, 2010 and 2013)

The following file formats are supported by Voice Reader Studio 15 and can be opened directly in the editor via File – Open:

Text files (*.txt )
RTF files (*.rtf )
Word files (*.docx, *.doc )
HTML files (*.htm, *.html )
MHT files (*.mht )
Epub files (*.epub )
PDF files (*.pdf )
ODT files (*.odt )

Answers to Installation

2. I cannot install Voice Reader Studio 15

Please check whether your computer meets the minimum system requirements for Linguatec Voice Reader Studio 15:
OS: Windows Vista, Windows 7, Windows 8 (32- or 64-bit)
Available disk space: Up to 2 GB for each language.
2 GB RAM
Ensure you have administrator rights for your computer. To receive full administrator rights please start the installation by right clicking setup.exe and selecting “Run as administrator”.
Please close all applications before installing Voice Reader Studio.
Ensure that Antivirus or Firewall doesn’t block any installation process.

3. The installation does not start automatically
Ensure that you have administrator rights for your computer. To receive full administrator rights please start the installation by right clicking setup.exe and selecting “Run as administrator”. Ensure that Antivirus or Firewall doesn’t block any installation process. Save your opened documents and close all applications.

Installation via DVD:
Insert the Installation DVD into the drive. If the installation does not start automatically, start the setup.exe manually. To do this, open the DVD file folder and run the file setup.exe by right mouse click and choosing “run as administrator” from the context menu. Follow the instructions on your screen.

Installation via Download:
If you bought Voice Reader Studio 15 via Download, please download the installation file via the link which you received from your online store after the purchase and save it on your PC. Start the installation via right mouse click on the setup.exe and choose “run as administrator” from the context menu. Follow the instructions on your screen.

If the file setup.exe isn’t shown, please ensure that in the file format field the entry “programs” is selected.

4. Tips for installing the download version of Voice Reader Studio 15

Depending on the security settings (firewall, antivirus …) of your computer the download of Voice Reader Studio 15 from our online shop and the following installation can be restricted or blocked. Therefore, please disable all applications, which may restrict the download or installation, or allow the download and installation of the original installation of Voice Reader Studio 15 if you get the following messages.

Examples:

Message “The download file has no valid signature”, “Unknown publisher” or “Because of the low number of downloads it is a security risk” please select nevertheless “Download“.
When getting the message “… not often downloaded and may cause damage to your computer” click on “Run” or “Download“.
Under Windows 8 a further error message may appear, that “the start of an unknown app has been prevented.” In this case please do not click “OK” but “More information” and then click “Run anyway“.

5. Message during the installation of the download version: ChilkatLog: UnzipToFile – Failed to read compressed data
It seems that the downloaded file is not complete. Please compare the size of your download with the size shown in your receipt. If the download wasn’t successful, please delete the corrupted or incomplete file and restart the download. Please use the option “save under” and save the downloaded file on your PC. Please choose a directory where you have full rights for writing and reading. Please ensure that the connection to the internet isn’t interrupted during the whole download process. Ensure that there is enough free memory on your hard disk and that your security options have no size limitation for downloads. Please pay attention to the hints of Element 5.

Answers to activation problems

6. Important information concerning product activation
Product activation is bound to the PC on which Voice Reader Studio 15 is installed by means of a hardware code. Thus the Voice Reader Studio 15 activation codes you receive from Linguatec can only be used on the PC on which you perform the product activation and generate the hardware code.

When you install an additional Voice Reader Studio 15 language, a new product activation for this language is necessary. Please start Voice Reader Studio for the activation with full admin rights (right click onto the desktop icon and choose “run as administrator” in the context menu).

6.1 Instruction and information on instant activation
Instant activation Instant activation requires that the PC on which Voice Reader Studio 15 has been installed is connected to the internet. If this is the case, this is the preferred method of activation, because – apart from the license key – no further codes need to be entered manually, and product activation is completed within moments.
If your program version has not been activated, the activation dialogue will be displayed each time you start the program. If you want to perform the activation later, click on the Activate later button. For up to thirty days following installation, you can use Voice Reader Studio 15 without activating the product.

Do the following to perform the activation:

Choose the language in which you want the following activation dialogue windows to be displayed, and then click on Activate now.
In the following dialogue, enter your license key into the field next to the program version that you wish to activate. In the CD version, the license key is included in the box. If you have purchased your program version as a download from an online shop, you should have received your license key by email. (If you have not yet received your license key, please contact the online vendor directly.)
Enter your name and your email address. Make sure that your name and email address are entered correctly. This is required to receive support and to take advantage of our update offers.
Click on the Continue button to move on to the next dialogue box. Under Activation method, make sure that the option Instant activation is selected. Under Proxy settings, leave the default option checked (»Do not use a proxy server«), and click on Continue to complete
You will receive a message confirming successful activation. You now have unlimited use of Voice Reader Studio 15 on that PC.

If the connection to the activation server fails, you may have to adjust the proxy settings. First try the option Use Internet Explorer settings… If this also does not work, manually enter the proxy server and the corresponding port. In case the instant activation fails, please contact your system administrator, or perform a manual activation

6.2 Instruction and information on manual activation
Perform the manual activation if the PC on which Voice Reader Studio 15 is installed is not connected to the internet, or if the instant activation has failed. Otherwise, instant activation is simpler and faster.
In the case of manual activation, a hardware code must first be generated on the installation PC (s. item 5 below). With this hardware code and your license key, you can use any other PC to access the Linguatec activation website (https://www.linguatec.de/en/activation/) to generate an activation code which must then be entered on the installation PC to activate the product. If your program version has not been activated, the activation dialogue will be displayed each time you start the program. If you want to perform the activation later, click on the Activate later button.
For up to thirty days following installation, you can use Voice Reader Studio 15 without activating the product.

Do the following to perform the activation:

Choose the language in which you want the following activation dialogue windows to be displayed, and then click on Activate now.
In the following dialogue, enter your license key into the field next to the program version that you wish to activate. In the CD version, the license key is included in the box. If you have purchased your program version as a download from an online shop, you should have received your license key by email. (If you have not yet received your license key, please contact the online vendor directly.)
Enter your name and your email address. Make sure that your name and email address are entered correctly. This is required to receive support and to take advantage of our update offers.
Click on the Continue button to move on to the next dialogue box. Under Activation method, choose the option Manual activation and click on the Continue button to perform the activation. (Proxy settings are irrelevant for manual activation.)
In the following dialogue, the hardware code required for the generation of the activation code will be displayed next to the program version. Click on the link Activation form to open a HTML document containing the license key you have entered (s. item 2 above) and the hardware code. Either print this form or save it to a mobile data medium (e.g. USB stick). Should neither be possible, make a note of the hardware code and your license key.
Connect to the Linguatec activation website (https://www.linguatec.de/en/activation/) from any PC and enter your license key and the hardware code to generate the activation code.
Either print the form containing the activation code or make a note of the code on the print out of the activation form. Please make sure to use exactly the same writing, especially the correct upper and lower case.
Return to the Product activation: Manual activation dialogue on your PC. If the dialogue has already been closed, please restart Voice Reader Studio 15 to bring up the product activation again. Then repeat steps 1 to 4 as described above.
Enter the activation codes received on the activation website into the corresponding field.
Click on the Continue button to complete the activation.
You will receive a message confirming successful activation. You now have unlimited use of Voice Reader Studio 15 on that PC.

7. The license key:
You will find your Voice Reader Studio 15 license key on the DVD ROM case or on the disc itself. If you bought the product online, the license key should have been sent to you by the store.

The license key is made up of a total of 25 capital letters and figures. The license key is split into five blocks of five figures/letters, with dividers appearing between them.

8. During the automatic activation process you obtain the message: Error Code 3001
This message can appear if the internet connection got lost during the activation process.
Please have a look if the activation dialog in Voice Reader 15 shows “activated” behind the license key. If yes, the activation was nevertheless successful.
If there is shown “locked until activation” please retry the automatic activation, close the activation dialog by hand and restart Voice Reader Studio 15.

9. In the activation window the button “next” shows no reaction and the activation can’t be executed:
Please ensure that all the necessary entries in the activation windows are filled out. These are: Title, first name, last name, email address and country.

10. How to activate the software after changing the installation device
Voice Reader Studio 15 is a single user license. Your are allowed to use it on one PC. If you change your device, please uninstall Voice Reader Studio 15 via the Windows uninstall routine (Control panel – programs). Then proceed the installation on your new device.

Answers to usability

11. The pronunciation of a word can be different if it is standing alone or in a sentence context.
It can occur in particular cases that the pronunciation of a word is different if it is read out alone as a single word or on the other hand in a sentence context. This is related to the Voice Reader Studio text to speech technology. We have specified it here. In general it may help to create a dictionary entry for the word with an orthographic or phonetic transcription

12. Distortions and interruptions occur when using the voice output

If distortions or interruptions occur during voice output, the processing speed of the hard disk is not fast enough. The voice output implemented in Voice Reader Studio 15 is based on dynamic processing. No more than 200 MB can be loaded into the memory at once. No more than this can be processed dynamically. The data for voice output are however very large. If the hard disk does not have the corresponding resources to be able to process the data fast enough, a possible consequence is “stuttering” of the voice output. This behavior is rectified by a faster hard disk.

This can often be achieved by regular defragmentation of the hard disk. Fragmented areas of memory are then put back together. This makes data processing faster again.
Please ensure that the Voice Reader Studio 15 program directory has been selected as a trusted directory in your antivirus software. Otherwise antivirus processes will regularly access it and also slow down data processing.
As a test, close all other applications apart from Voice Reader Studio 15 and compare the behavior.
Ensure that your computer meets the minimum system requirements for Voice Reader Studio 15.

13. The graphical user interface is not displayed as usual anymore or reading aloud is not possible anymore (but worked before)

Perhaps you obtain the message “Voice Reader Studio 15 Edit is not working anymore”.

Please delete the xml files of ‘Voice Reader Studio 15’. They will be regenerated by the application within its next start.
The folder under which they can be found depends which installation options you had chosen.

If you installed for all users: C:\ProgramData\Linguatec\VoiceReaderStudio15\Data\Layout
If you installed for the current user: C:\Users\<Username>\AppData\Roaming\Linguatec\VoiceReaderStudio15\Data\Layout

If you can’t find the folder ProgramData, please ensure that in the folder “Options” of your Explorer (on the tab “View“) the setting for hiding files and folders is set to “Off“.

Please check further on in the Task Manager, that no process of ‘Voice Reader Studio 15’ is still running. If yes, please close the processes manually and restart the application.

14. Automatically reading of multi-lingual vocabulary lists with the help of Voice Reader Studio 15

What you need: Voice Reader Studio 15 German with the multi-lingual voice Anna-ML.
(Or: Voice Reader Studio 15 French with the multi-language voice Audrey-ML or Voice Reader Studio 15 Italian with the voice Alice-ML)
The multi-language voices have knowledge in German, British English, French, Spanish and Italian. )

Follow these instructions:

Please open Voice Reader Studio 15 and enter a term in the required language, e.g. English. Then select the German multi-language voice Anna-ML. Mark the English term and select “Insert Voice Markup ” > “Language (only for ML- voice ) ” > “English ( British ) ” > “OK” .
The voice markup consists of two parts. There is a start tag, which is followed by the term and it ends with an end tag behind it.
Example: <Lang=eng/>English vocabulary<Lang=END_eng/>

Please open your multi-lingual vocabulary spreadsheet in Microsoft Word. We assume you have a two-column table with column 1 (= English text) and column 2 (= German Text).

first course	Vorspeise
aromatic fish chowder	Fischsuppe mit Gewürzen
asparagus omelette	Omelette mit Spargelspitzen
assorted cheese	gemischte Käseplatte

Now insert in Word

a new, blank column on the left (right mouse button > insert > insert left) and
a new, empty column on the right (right mouse button > insert > insert right) of the desired column (in this case the column with the English terms).
Select and mark the entire column on the left and paste into it automatically the start tag of the voice markup – which you created previously in the editor of Voice Reader Studio 15. (e.g. for British English: <Lang=eng/> )
Select and mark the column on the right and paste into it automatically the end tag of the voice markup (e.g. for British English: <Lang=END_eng/>)

The table now might look like this:

<Lang=eng/>	first course	<Lang=END_eng/>	Vorspeise
<Lang=eng/>	aromatic fish chowder	<Lang=END_eng/>	Fischsuppe mit Gewürzen
<Lang=eng/>	asparagus omelette	<Lang=END_eng/>	Omelette mit Spargelspitzen
<Lang=eng/>	assorted cheese	<Lang=END_eng/>	gemischte Käseplatte

Copy and paste the table from Word into the editor of Voice Reader Studio 15 and let it be read out for you. Make sure to have selected a multi-language voice.

15. End of line is end of sentence

Voice Reader Studio 15 has a versatile editor with formatting options and therefore the use of line brakes has influence on the reading segmentation of Voice Reader Studio 15.
A line break can be initiated by a hard line return or a soft return / line feed.

1. A soft return / line feed is generated when pressing the Shift key simultaneously with the Enter key. If the displaying of the formatting characters in the text is active, the soft return is visualized by the symbol ¬ .
  A soft return will be interpreted as end of sentence (and will therefore cause a pause) when the reading segmentation is set to: “by sentence” (“Reading” tab – group “Settings” – button “Options ” – Section “Reading Options” – Read and highlight text: by sentence)
  Soft returns / line feeds won’t influence the reading, when the reading option “by paragraph” is active.
2. A hard line return is generated when pressing simply the Enter key. It is displayed as: ¶
  A hard line return is interpreted in Voice Reader Studio 15 generally as end of sentence.

16. How can line breaks be removed automatically in a text document?
If you want to have read out a text document in which hard line returns are used at the end of the lines and you want to avoid that the end of the line is interpreted as end of sentence (see also FAQ “end of line is end of sentence”) you can remove them automatically with the following steps.
Please select the whole text (CTRL+A), copy it with CTRL+C into the clipboard and paste it into the Editor of Windows (Start – All Programs – Accessories – Notepad) via Ctrl+V.
Please save your text as HTML document (File – Save As – Save as type: All Files – File Name:. <*Filename>.html). Now open the HTML document in Voice Reader Studio 15 (“File” tab – button: “Open”) and let it be read out to you.

Phonetic Alphabet

17. Tipps & Tricks for creating lexicon entries by using orthographic or phonetic transcriptions
Please click here, to download the pdf.

18. Phonetic Alphabet overview for all Voice Reader Studio 15 languages

Click onto the desired language and open the related Phonetic Alphabet for this language as PDF.
Detailed information concerning the creation of dictionary entries via phonetic transcription can be found in the manual chapter 2.7.2.

Detailed information how to insert a phonetic transcription in the text editor via Voice Markups can be found in the manual chapter 2.6.6.

Danish	Greek	Swedish
German	Italian	Spanish
English (American)	Catalan	Spanish (Argentine)
English (Australian)	Dutch	Spanish (Mexican)
English (British)	Norwegian	Czech
English (Scottisch)	Polish	Turkish
Finnish	Portuguese	Hungarian
French	Portuguese (Brazilian)
French (Canadian)	Russian

Answers to the Microsoft Office Integration of Voice Reader Studio 15

19. Which office-versions are supported
Voice Reader Studio 15 contains plugins for the following MS-Office Applications:

Microsoft Word (2007, 2010 and 2013)
Microsoft Outlook (2007, 2010 and 2013)
Microsoft PowerPoint (2007, 2010 and 2013)

20. The MS Office-integration of Voice Reader Studio 15 is not available in MS Word, MS Outlook or MS Power Point
Please be sure that the desired Office application is activated in the Integration Manager. Please start the Integration Manager with full administrative rights (right click on its icon and choose “run as administrator” from the context menu) and activate either “for current user” or “for all users” (depends on the setting which you have chosen during the installation), or activate both. Then restart the Office application.

Please be sure that the processes of Voice Reader Studio 15 are not blocked from Firewall or Antivirus or any other security setting. E.g.

Be sure that your firewall settings allow the access to Voice Reader Studio 15 and its processes.
Does your Antivirus contain an Office-Macro-Protection? Be sure that it doesn’t block the loading of the Voice Reader Studio 15 Plug-in.
Please be sure that the Voice Reader Studio 15 program folders are set free in your Antivirus.

In the event that the add-in has been deactivated in the respective Office application (Word, Outlook, PowerPoint), you can activate it as follows:
Go to the Options section of the File tab in Word, Outlook or PowerPoint. Please select the display of deactivated elements in the Add-Ins area. This is done by selecting the option Deactivated Elements in the Manage section and then clicking Go to…
In the Deactivated Elements window, select the deactivated Voice Reader Studio 15 add-in (if available) and click on Activate.
Afterwards, restart Word, or Outlook, or PowerPoint.

FAQ Voice Reader Studio 15 – Frequently Asked Questions

System requirements:

Installation:

Activation:

Usability:

Phonetic Alphabet:

Office Integration:

Video Tutorials:

Answers to the system requirements

Answers to Installation

Answers to activation problems

Answers to usability

Phonetic Alphabet

Answers to the Microsoft Office Integration of Voice Reader Studio 15