Ordering via shopping cart
3. My shopping cart is empty even though I have selected a product.
There are two possible causes here:
1) The browser was inactive for too long. For security reasons, your shopping cart is automatically emptied if you fail to carry out any activity on our website (e.g. loading a new page) within a set period of around 10 minutes. Please add the product to your shopping cart again and continue with your order.
2) You have deactivated cookies. If you receive an error message saying “Please activate cookies in your browser”, you must first activate cookies for the shopping cart feature to function correctly.